Programs — Super ICs

Turn your ICs into performance stars.

Individual contributors are the engine room of every organization. The Super IC Program is a structured, measurable, transfer-focused capability journey that moves learners from experience to evidence. Built on the proven BEST framework and spanning 13 high-impact programs, it delivers real skill shifts that translate directly into performance on the job.

13+
Programs in the pack
2
Delivery formats
BEST
Transfer framework
Super IC Program

The Gap

When ICs aren't developed, you see it everywhere.

01
Weak ownership
Poor follow-through on commitments and low accountability for outcomes. Contributors may complete assigned tasks but lack the initiative to anticipate problems, identify risks early, or drive work toward meaningful completion.
02
Reactive communication
Stakeholder friction and unclear messaging in everyday interactions. Teams experience confusion about priorities, unclear status updates in meetings, and reactive problem-solving that could have been prevented with proactive, structured communication.
03
Low adaptability
Struggling to stay effective through change and ambiguity. Contributors resist new ways of working, become frustrated with shifting priorities, and fail to reframe challenges as learning opportunities in dynamic business contexts.
04
Limited influence
Inability to move others without relying on formal authority. Contributors struggle to persuade peers, inspire collaboration, or build coalitions around initiatives, leaving projects stalled when buy-in from across teams is needed.
05
Degraded execution
Slowing collaboration quality and speed across teams. Siloed thinking, weak cross-functional partnerships, and unclear accountability lead to rework, missed deadlines, and organizational drag that impacts business performance.
The real question is not whether people attended a workshop. It's whether they're taking stronger ownership, communicating with clarity, handling conflict constructively, collaborating across teams, staying adaptable, and actually transferring learning back to the job.

Our Methodology

The BEST Framework

At Skills Café, capability building should move learners from experience to evidence. Every program in the Super IC suite is built on this four-stage transfer model.

B
Benchmark
We identify current skill gaps through diagnostics, pre-assessments, manager feedback, and AI-enabled evaluation tools to establish a clear baseline. This diagnostic stage ensures every learner and the organization understand where capability gaps live and what success looks like.
E
Experience
Learners engage through immersive methods — games, simulations, experiential activities, and case studies that mirror real workplace challenges. This active learning stage builds muscle memory through doing, not just listening, so new behaviors feel natural when applied back on the job.
S
Scaffold
Learning is reinforced through reflection, nudges, practice exercises, quizzes, and structured follow-through so that concepts are retained over time. This sustained reinforcement phase keeps learning alive beyond the workshop, turning one-day insights into lasting habit change.
T
Test for Transfer
Learners demonstrate application through post-assessments, AI role-play practice, and measurable checks that verify whether learning translates into performance. This validation stage proves impact, giving you the evidence that capability has genuinely shifted and is showing up in real work.

The Super IC Pack

13 high-impact programs for the modern contributor.

01
Influence Champion
Build the ability to influence decisions and win buy-in without relying on formal authority. Develop persuasion and coalition-building skills to move peers, leaders, and stakeholders around strategic initiatives.
02
Stakeholder Management
Understand expectations, build trust, manage dependencies, and work effectively across teams. Master stakeholder mapping and proactive engagement to build trust and navigate complex organizational relationships.
03
Ownership & Accountability
Develop the mindset and behaviors to take responsibility and drive work with reliability and intent. Build the habits that lead to follow-through, proactive problem-solving, and trusted delivery of outcomes.
04
Growth Mindset
Strengthen openness to feedback, challenge, and continuous improvement in dynamic environments. Develop the coachability and resilience needed to learn from setbacks and thrive in rapid change.
05
Change & Learning Agility
Equip contributors to adapt faster, learn continuously, and stay effective through change. Build adaptability and the mental flexibility to reframe challenges as learning opportunities.
06
Workplace Communication
Improve clarity, structure, and confidence in meetings, emails, discussions, and daily updates. Master structured communication patterns that reduce friction and improve stakeholder understanding across all interactions.
07
Handling Conflict
Address disagreements constructively and navigate difficult situations with maturity. Learn to engage in conflict as a path to better solutions rather than a threat, building stronger working relationships.
08
Negotiation
Manage trade-offs, align interests, and arrive at better outcomes in workplace conversations. Develop principled negotiation skills that create win-win outcomes and strengthen partnerships.
09
Collaboration
Strengthen cross-functional working and shared accountability with diverse teams. Build the mindset and practices that enable genuine partnership and collective delivery across organizational boundaries.
10
Prioritising & Organising
Manage workload, focus on what matters most, and execute with discipline and effectiveness. Master prioritization frameworks and organizational systems that translate intent into consistent high-impact delivery.
11
Managing Upwards
Work effectively with managers through proactive communication and expectation alignment. Develop the skills to shape manager relationships and drive business conversations that strengthen outcomes.
12
Using AI Ethically
Use AI responsibly and productively while balancing judgment, ethics, and business context. Gain practical judgment and decision-making frameworks for leveraging AI without compromising quality, ethics, or accountability.
13
Giving & Receiving Feedback
Share feedback constructively and receive it with openness, action orientation, and confidence. Build the emotional intelligence and communication patterns that turn feedback into growth and strengthen team relationships.

Delivery

Flexible modalities to suit your organization.

Each program can be delivered in the format that best fits your teams, timelines, and learning culture.

Virtual
3 hrs
Delivered online for distributed and hybrid teams. Each session combines focused delivery, interactive simulations, and live facilitation so learners walk away with real insights and immediate application ideas for their work.
In Person
8 hrs
Full-day immersive session designed for rich simulation, collaboration, and experiential depth. Participants engage in extended case studies, face-to-face role plays, and peer learning that creates strong behavioral shifts and lasting team cohesion.
Measurement That Proves Impact
Pre
Skill baseline
Post
Skill delta
Pre-assessment diagnostics to identify current skill gaps
Post-program skill checks to verify application and behavior change
Manager feedback inputs on real-world performance shifts
Learner progress insights through the BEST framework stages
Cohort development trends showing organizational capability growth
Developing individual contributors is not just a learning priority. It is a business priority.

Ready to build your Super ICs?

A learning consultant will help you tailor the program, contextualize content to your industry and business, and create a transfer plan that ensures impact sticks.

Speak to a consultant